The Crichton Group has achieved success not by simply selling quality products, but by building relationships. Building trust. And designing insurance and risk management solutions specifically tailored to the needs of our clients. That’s what being a partner is all about.

As an independent broker, The Crichton Group is able to offer our clients the kind of personalized attention they deserve. Our agents will make the extra effort – go the extra mile – to learn about your needs and financial goals. This approach has allowed us to see measurable results for each and every one of our clients, time after time.


We are connected to many of the most well respected insurance agencies around the world. Whether you’re looking for insurance solutions for your family, mid-size company or large corporation, you’ll get personal attention and national access to the best policies and value for you, your family and your business.

Our Employees


Our employees care as much about your business as you do. They will be your partner, advocate and advisor, so they can develop the best solutions for your company.

At The Crichton Group, we believe the key to providing our clients the service and advice they’ve come to trust and expect is by creating a culture that supports our employee’s success. Quality employees is just one of the ways we attain our measured success.


The Crichton Group and its employees support integral community organizations through extensive hands-on volunteering, donated time and leadership, as well as fundraising. Organizations such as the American Heart Association, Cystic Fibrosis Foundation, Fannie Battle Day Home, Second Harvest Food Bank of Middle Tennessee, Youth Encouragement Services, Goodwill Industries of Middle Tennessee, Nashville Rescue Mission and the Red Cross have regularly been supported and championed by The Crichton Group and its employees.

Beyond that, The Crichton Group directly supports more than 25 organizations annually through charitable donations. We strive to help those making a difference and we have fun doing it.

Our History

Our History

You can measure The Crichton Group’s success by our many milestones. Since our opening in 1979, we’ve grown to become one of Tennessee’s largest independent insurance agencies.

  • The cornerstone of our agency began in 1979 with the founding of The Crichton Company.

    The company grew rapidly, winning the loyalty of clients through personal and customized service.

  • In 1988, we acquired E.S. Brugh Co., an agency with a proud heritage dating back to 1902.

  • In 1993, the company once again enhanced its capabilities by merging with the Brandon Insurance Agency, which was founded in 1951.

  • We merged with Granbery and Associates in 1997.

    James Granbery started his insurance career in 1957. This merger ultimately brought Bob Jackson and Jimmy Ward into the company as owners.

  • Added Risk Management Center software platform to our tools and resources. This platform provides Compliance, Loss Control and Risk Management information for our clients.

  • TCG launched Middle Tennessee’s first Private Health Exchange — giving employees the freedom to choose from comprehensive and customizable plans in medical, life and disability, dental and vision.

  • TCG received The Hanover’s Assurex Global Partner of the Year Award.

  • The Crichton Group surpassed $2 billion in high net-worth client coverage.

  • The Crichton Group was named a Best in Business award finalist by Nashville Business Journal.

  • The Crichton Group was named as one of the Insurance Journal’s Best Agencies to Work in 2016.

  • The last foundation block was added in 2016 with the acquisition of RLH Agency, a Nashville-based agency specializing in insurance for the construction industry.

  • The Crichton Group was awarded NetVU’s Automation Excellence Award, which celebrates innovative ideas that enhance efficiency, profitability and streamlined operations. It is awarded to agencies that help their customers be successful with automation.

  • The Crichton Group was again named a Best in Business award finalist by Nashville Business Journal.

  • The Crichton Group was named a Top Insurance Workplace by Insurance Business America. This is awarded to companies who perform the highest on an employee survey about benefits, incentives, employee development, culture and more.


All this has facilitated the growth of The Crichton Group into Middle Tennessee’s largest independent insurance agency.